At Ethereal Wear, we honor the trust you place in us. This privacy policy is our way of sharing how we gather, hold, and care for the information you offer when visiting our website with transparency, respect, and alignment with our values of conscious creation, integrity, and community care.
WHAT INFORMATION DO WE COLLECT?
There may be moments such as placing an order, subscribing for updates, or joining one of our offerings when we’ll ask you to share certain details: your name, address, contact information, payment method, or preferences. You may also choose to tell us more: your birthday, your interests, even how you found us. We may keep a record of what you’ve purchased, so we can serve you better in the future.
Sharing this information is always your choice. But please note, if you decide not to provide it, some services or experiences on our website may not be available. In some cases, we may still reach out for example, to clarify an order or respond to a question even if you’ve opted out of marketing communications.
You’re also free to explore our site without identifying yourself. Like most websites, we may collect general information such as your IP address, browsing patterns, or device type. This helps us understand how our community moves through our space and allows us to make it more intuitive and inspiring.
If you connect with us through a social platform (such as Instagram), we may receive limited details from your profile, in line with that platform’s privacy policy.
WHAT DO WE USE YOUR INFORMATION FOR?
We may use your contact information for conscious and purposeful reasons, such as:
- Processing and tracking your order or subscription.
- Understanding preferences and browsing behavior to refine our offerings.
- Letting you know about new pieces, upcoming collections, or exclusive offers.
- Sharing stories, updates, or events from Ethereal Wear that may resonate with you.
From time to time, we may collaborate with trusted partners who share our respect for ethics and privacy. In such cases, limited contact information may be shared only if we believe their offerings align with your values and interests.
We may also share select information with service providers who help us fulfill orders, process payments, or deliver your pieces. These providers receive only what is necessary to perform their services and are not permitted to use your data for unrelated purposes.
In rare cases, we may need to disclose your information if required by law, or if necessary to protect our community, our work, or you.
HOW CAN I OPT OUT OR UPDATE MY INFORMATION?
We believe in conscious communication, and we’ll only reach out if you wish to hear from us.
If you’d like to update, correct, or remove your contact information, please email us at:
e.therealwear1@gmail.com
Include your full name, email address, and mailing address, and let us know what you’d like to update or opt out of.
You can also unsubscribe anytime by clicking the link at the bottom of our marketing emails.
YOUR INFORMATION, SAFEGUARDED
We deeply value the protection of your personal information. When you place an order or share your details, we use a combination of security measures to help ensure that your information remains private and protected.
Sensitive data such as payment information is processed through a secure server and encrypted via Secure Socket Layer (SSL) technology. This information is stored only by our trusted payment gateway providers, accessible only to authorized individuals who are required to maintain strict confidentiality.
OUR USE OF COOKIES
o offer you a more seamless experience, we use cookies small text files placed on your device through your browser. These allow us to recognize you, remember items in your cart, and better understand how you interact with our site.
Cookies also help us refine what we share with you whether it’s content on our site, emails, or ads on other platforms. You can adjust your cookie preferences through your browser settings at any time.
PROTECTING CHILDREN’S PRIVACY
We care deeply about the safety and privacy of all individuals. Our website is designed for a general audience. We do not knowingly collect or store personal information from children under 14.
SCOPE OF THIS POLICY
This Privacy Policy applies only to information collected through our website and does not extend to offline communications or data collection.
YOUR CONSENT
By using our website, you agree to the terms of this Privacy Policy.
UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we do, we will revise the date at the top of the page and post the updated policy here.
CONTACT US
If you have any questions or concerns about this Privacy Policy or how your information is handled, you’re welcome to reach out to us:
Ethereal Wear
Beirut, Lebanon
London, United Kingdom
Email: e.therealwear1@gmail.com
Phone: +961 70038900 | +447459035512
